Payment, Delivery and Return Policy

Payment

Orders are accepted only after a full payment. We work with the Fondy payment system, which guarantees complete security and anonymity of your banking data, we accept Visa and Mastercard. After the payment, you will receive a confirmation letter to the specified e-mail.

Please note that according to the tariffs of the issuing bank, double conversion may occur when paying with international bank accounts.

Delivery across Ukraine

Delivery across Ukraine is free. The shipment is carried out by the "Nova Poshta" service within 1-3 working days after receiving the payment. The delivery time is 1-2 working days from the moment of dispatch. After sending the order, you will receive a tracking number to track the parcel.

The processing time for pre-orders is calculated individually after certain clarifications with the customer. Our manager will contact you.

International delivery

Worldwide delivery will be available soon (except for the Russian Federation and the Republic of Belarus). If you have any questions, please contact info@lykhodii.com

Exchange and return

To process a return, please send your request to info@lykhodii.com.
Product returns can be made within 14 calendar days in accordance with the legislation of Ukraine, provided that the goods have retained their original condition and there are no signs of use. The item must be returned with all original packaging. If the product was purchased in a set, it must be returned in full.
All expenses associated with returning/exchanging goods of proper quality are covered by the buyer (return shipping).
After checking the product for compliance with the return conditions, the funds are transferred to your account within 14 working days. The term of crediting funds to the recipient's account depends on the internal regulations of the recipient's bank.

In the case of a client's request for additional completion of the order or its cancellation after the order has already been sent, the costs of return and re-delivery will be compensated by the client.

Warning! The following products are not subject to exchange or return:
  • custom orders
  • without tags and labels
  • worn or used
  • used for photo or video shooting
  • swimwear, underwear, bras, tops, leggings, bike shorts, bodysuits, corset products, mittens, hats, socks, tights
  • international orders (orders with international delivery, out of Ukraine)
By confirming your order, you agree to our return policy.